FAQ

Order

Please browse the relevant pages of the table you are interested in, select the correct specifications, and "add to cart".

Sure. We are committed to providing high-quality products, and our warranty ensures that in case of any manufacturing defects within six months, we will take responsibility for reparing or replacing the item.

Please note that the warranty does not cover damages caused by improper use, accidents, or normal wear and tear. For further information about the warranty terms and conditions, please refer to our Warranty or contact our customer service team.

We accept cancellations for a valid reason within 6 hours after you place an order. Please make sure all details are correct and that you are satisfied with the size and design of your item during placing your order.

Since our products are custom-made, once they are in production or in transit, they cannot be canceled.

We commence the crafting process promptly upon receiving your order. Due to this reason, canceled items are hard for us to resell. Hence, there is a 30% cancellation fee for orders canceled after 72 hours of being placed.

Returns are permitted within 15 working days after delivery. However, custom items, showroom pieces, and some special orders cannot be returned. For further details, refer to our Return & Refunds.

Product

We provide a variety of types of epoxy resin tables, including epoxy resin dining tables, epoxy resin conference tables, epoxy resin coffee tables, epoxy resin office desks, epoxy resin kitchen countertops, and epoxy resin console & bar tables, to meet the needs of different customers. Each type of table has a variety of styles, sizes, and colors to choose from. You can choose according to your preferences and space needs.

  1. To begin the customization process, you can visit our customization page and fill out the customization form. Alternatively, contact us directly to discuss your custom table requirements.
  2. According to your requirements, we will design your table and provide a detailed quotation.
  3. Once you are completely satisfied and ready to move forward, we will start crafting your custom table.
  4. Through the production process, we will keep you informed by providing the latest production pictures.
  5. Upon completion, you will receive detailed images for final approval before shipment.

We offer a range of high-quality and environmentally friendly materials such as black walnut, walnut, poplar, ash, olive, and cunninghamia.

Absolutely! We can work with various designs to match the look you're going for. Keep in mind it would be considered a custom project, and that we are unable to recreate the same exact design twice due to the unique wood and epoxy patterns.

An epoxy resin river table is a unique furniture piece made by combining natural wood slabs with colored or clear epoxy resin. The epoxy creates a "river-like" effect, enhancing the wood's beauty while providing a durable, glossy surface.

Yes! Our epoxy is non-toxic and food-safe once fully cured. However, always use cutting boards to avoid scratches.

Minor bubbles or natural imperfections may occur due to the handmade nature of the product. These add character and do not affect durability. For severe concerns, contact us.

The resin is cured in our high-quality manufacturing process, making it as durable as amber. With proper care, a high-quality epoxy resin table can last for decades or even a lifetime.

Delivery

Custom epoxy resin tables generally need 45–50 working days from the approval of the CAD drawing until production is completed. If you choose to modify your table's specifications during this time or if the final product is not accepted, be aware that it might affect the schedule.

For in-stock products, delivery will take up to 30-40 working days.

Yes, we ship all over the world. Shipping costs will apply and will be added at checkout.

Once your order leaves our production facility, a tracking number will be provided to you. Additionally, one of our delivery partners will contact you to arrange a suitable time for delivering your order.

Inspect the package upon delivery. If damage occurs, contact us within 48 hours with photos, and we’ll resolve the issue.